CUSTOMER SUPPORT
BUILT AROUND YOUR ORDER
Contact info@txholsterco.com or call 281-475-7735. Include your order number when asking about an existing order.
SHIPPING & LEAD TIMES
Orders are typically completed and shipped within 7–14 days. This is the build-and-dispatch window, not a delivery-date guarantee. Contact us to confirm timing for your specific setup. We ship across U.S. states and territories. Available shipping charges and methods are shown at checkout.
RETURNS, EXCHANGES & REFUNDS
All holsters are custom made to order. We do not accept returns, exchanges, or refunds on holsters. Please review your firearm and light model, handedness, color, attachments, and all other selections before placing your order. For manufacturing defects or holster fitment issues, contact us under the lifetime warranty below.
LIFETIME HOLSTER WARRANTY
All TX Holster Co. holsters carry a lifetime warranty covering manufacturing defects and holster fitment issues.
For warranty support, email info@txholsterco.com or call 281-475-7735. Include your order number, a description of the issue, and clear photos. Contact us before sending a holster back so we can review the issue and provide instructions.
CHECK YOUR CONFIGURATION
Review your firearm and light model, handedness, color, attachments, and other selections before placing an order. If a model or option is unclear, contact us before checkout. Stippling projects require review of the requested work, pricing, turnaround time, and shipping instructions.